Cookie Policy

Biba's by Leonardo Ferri reserves the right to use personal data, voluntarily provided by Users, in compliance with current regulations (articles 13 et seq. of Legislative Decree 196/2003).
Users are invited to periodically visit this section to stay updated on changes related to current legislation.
COOKIES
Cookies are small files sent to the browser and saved on the user's device when they visit a website. Cookies allow the efficient operation of the site and improve its performance; they also provide information to the site owner for statistical or advertising purposes, mainly to personalize the browsing experience by remembering user preferences.
TYPE OF COOKIES AND PURPOSES
Biba's by Leonardo Ferri uses various types of cookies and similar technologies, each of which has a specific function:
Navigation and functional cookies.
Navigation cookies are necessary for the correct functioning of the site and allow the display of content on the device by recognizing the language and market of the country from which the user has chosen to connect. If the user is registered, they allow access to the services offered and recognize the visitor on subsequent accesses. Functional cookies improve the quality and browsing experience.
Statistical cookies from Biba's by Leonardo Ferri and third-party companies.
These cookies are used to process statistical analyses of how users browse. The results of these analyses are used anonymously and exclusively for statistical purposes. The site uses certain third-party services that can independently install their own cookies.
Third-party profiling cookies.
These are used to create a user profile with the aim of sending commercial messages based on the preferences expressed during the visit to the site or to improve the purchasing and browsing experience. They allow commercial offers to be presented on other affiliated websites (retargeting). Biba's by Leonardo Ferri has no control over the information provided by third-party cookies because it is entirely controlled by third-party companies as described in their respective privacy policies.

LOG DELETION

Admin logs: will be automatically deleted after 2 years

API logs: will be automatically deleted after 6 months

Statistics from feeds: will be automatically deleted after 1 year

Cookie

Type

Description

Expiration

PHPSESSID

Necessary

Session

_ga

Analytics

Google - Stores information on how visitors use a website, while also creating an analytics report of the websites performance

2 years

_gcl_au

Analytics

Google - Stores information on how visitors use a website, while also creating an analytics report of the websites performance

2 years

cart

Technical

Tecnical for language, shipment, cart

3 Months

_ga_CDFFBTYEJ9

Analytics

Google - Stores information on how visitors use a website, while also creating an analytics report of the websites performance

2 years

Intestazione

Secure and Protected Payments

Spedizione gratuita

Free Shipping Throughout Italy

Fast delivery

Siamo disponibili dal lunedì al venerdì per rispondere alle vostre domande.

Pagamento sicuro

Easy Returns: 14 Days Guaranteed

Do you need help?

Frequently Asked Questions

PAYMENTS

Is the payment secure?

Yes, the checkout uses protection and encryption systems to safeguard payment data.

What payment methods do you accept?

We accept major credit cards, PayPal, Scalapay, Shop, bank transfer, and cash on delivery

Are the card details saved by Biba's?

Payments are processed through secure payment systems and Biba's does not directly handle complete card data.

SHIPPING

How many days does the order take to arrive?

Delivery in Italy usually takes 2-3 working days.

Do orders ship the same day?

Orders completed by 2:00 PM are shipped the same business day.

Can I track the shipment?

Yes, you will receive a tracking number to follow the status of the package.

Does the delivery require a signature?

Yes, delivery requires a signature.

What happens if the package is late?

Contact Biba's by providing the order number and tracking: the team will check with the courier.

When is the shipping free?

Shipping is free for orders over 150 euros.

Returns

How long do I have to make a return?

You can request a return within 14 days of purchase.

How much does the return cost?

A return shipping fee of 10 euros is required.

When will I receive the refund?

The refund is processed within 5 business days from receipt and verification of the return.

Can I change the size or color?

Yes, for size or color exchanges there is no additional cost and Biba's will proceed with shipping the new item if available.

Orders

Can I get a consultation before purchasing?

Yes, you can write to us on WhatsApp for questions about sizes, fit, combinations, or gift ideas.

Does Biba also have a physical store?

Yes, the Biba's boutique is located at 15 Chiappero Street in Pinerolo.

What products can I buy online?

Online you will find women's clothing, dresses, pants, shirts, bags, shoes, and accessories selected by the boutique.

For which occasions can I find a look?

You can find options for ceremonies, work, leisure, travel, events, and elegant everyday wear.