Velvet - Sales

Yes, the checkout uses protection and encryption systems to safeguard payment data.

We accept major credit cards, PayPal, Scalapay, Shop, bank transfer, and cash on delivery

Payments are processed through secure payment systems and Biba's does not directly handle complete card data.

Delivery in Italy usually takes 2-3 working days.

Orders completed by 2:00 PM are shipped the same business day.

Yes, you will receive a tracking number to follow the status of the package.

Yes, delivery requires a signature.

Contact Biba's by providing the order number and tracking: the team will check with the courier.

Shipping is free for orders over 150 euros.

You can request a return within 14 days of purchase.

A return shipping fee of 10 euros is required.

The refund is processed within 5 business days from receipt and verification of the return.

Yes, for size or color exchanges there is no additional cost and Biba's will proceed with shipping the new item if available.

Yes, you can write to us on WhatsApp for questions about sizes, fit, combinations, or gift ideas.

Yes, the Biba's boutique is located at 15 Chiappero Street in Pinerolo.

Online you will find women's clothing, dresses, pants, shirts, bags, shoes, and accessories selected by the boutique.

You can find options for ceremonies, work, leisure, travel, events, and elegant everyday wear.