women's brown suede loafer with The Giver snaffle

Safe and Secure Payments

The security of your payments is a priority. Biba's uses the most advanced SSL encryption systems to protect your personal and financial data. We accept all major credit cards, PayPal, and other secure payment methods. Every transaction is monitored by the most sophisticated anti-fraud systems. You can shop with confidence: your privacy is guaranteed. Your data is never shared with third parties.

Free Shipping Throughout Italy

Free shipping on all orders in Italy over 150 euros. Biba's believes that quality should not come with additional costs. We entrust your orders to professional and reliable couriers to ensure fast and secure delivery. Special treatment for every package: total protection during transport. Real-time tracking to follow your order from when it leaves our warehouse to your home. You will receive update notifications at every stage of shipping.

Fast Delivery: Receive in 2-3 Business Days

Haste does not compromise quality: fast and flawless delivery. Orders placed by 2 PM are shipped the same day. Guaranteed delivery in 2-3 business days throughout Italy thanks to our professional logistics partners. Real-time tracking to monitor the status of your package. Signed delivery - your package arrives in the right hands. In case of delay, please contact us: we are here to help. Your satisfaction is our commitment.

Easy Returns: 14 Days Guaranteed

Not perfect? No problem. We offer easy returns within 14 days of purchase, no questions asked. Items must be in original, unworn condition with original tags attached. The process is simple: contact our customer service, and you will receive a return label via email. Send the package – we cover the return shipping costs (we only charge 10 euros for shipping fees). Once received and verified, your refund will be processed within 5 business days. If you wish to exchange for a different size or color, there are no additional costs: we will proceed directly with shipping the new item. Your right to withdraw is guaranteed. Customer satisfaction is our main goal. Contact the Biba's team for any needs: we are here to help.